Why did we develop Samaye?
We are a client-centred business committed to providing you with top quality, uniquely designed bags that you will love to use. Our team has been producing for a comparable market for more than 30 years. On the other hand, SamaYe delivers something fresh and distinctive. We conducted significant market research to identify the gaps in the bags currently available for women. We were committed to developing the ideal response to your unique demands. Each of our designs aims to provide a variety of compartments, long-lasting quality, usefulness, and, of course, a tonne of pocket space. With the help of SamaYe bags, you can be both fashionable and organized. From colour selections to style alternatives, we continuously try to expand our product line to accommodate all tastes. We make sure there is something for everyone. We want you to be able to express yourself when you reach for your SamaYe bag, feeling motivated and inspired in all of your everyday activities with Minooy by your side.
How do we do it?
No matter who you are or what you do, we are aware that there is always a place for a little elegance and comfort in daily life. By carefully selecting goods with your comfort in mind, we bring this concept to reality. Unlike other brands, we always have a fresh selection of options when you visit our store since every week we release a unique design from one of our amazing designers. Because they know they can depend on our quality and workmanship with every transaction, our clients come back to us time and time again. This focus on detail is what distinguishes us from the competition. You may shop with us with confidence knowing that we've reviewed and approved every piece before it sets out on its trip to be delivered to you after leaving our studio. Shop right away to discover it for yourself.
Customs clearance and import duties
Taxes, value-added tax, and other such charges are not charged by Samaye. You paid us what you see as the total purchase amount on the checkout page (i.e., the product subtotal plus delivery). The receiver, however, is liable for any customs costs incurred in the recipient's country or area for overseas shipments. Depending on its price or category, a product may or may not be taxed.
Value-added tax and import charges are only assessed once the products have passed through the customs of your nation or area. To understand your duties, please review the import regulations in your nation or area. When the products are delivered, you (the buyer), who are responsible for paying all duties and taxes incurred, should do so to your government or the courier service. Samaye is not liable for any shipping or customs delays because we have no control over them.
Do you deliver to a PO Box address?
Currently, neither our delivery partners nor the military can deliver to P.O. boxes or APO/FPO addresses. Your things will take longer to arrive if you use a post office box or a military APO or FPO address.
How do I know where my package has arrived?
Following shipping, we will provide you with a tracking number so you can follow the progress of your order.
Can I change my address?
We can assist you with changing the address if your order hasn't been sent yet. We hate to inform you, however, that the order will be useless once it has left for its destination. To locate a remedy in this situation, you could need to get in touch with your neighbourhood logistics firm.
30-day no-reason return policy
No matter the cause, we guarantee that our business will provide you a return or exchange for your order within 30 days. This is true whether the cause is due to our carelessness or another external factor.
Return Postage
Our business will pay the return shipping costs if we are to blame for this return and refund. We will pay for the return shipping from your nation to our firm; you may choose to pay for it with a PayPal credit or a cash voucher that can be applied to a future purchase. Orders that do not adhere to our policies and agreements, or in situations where we are not at fault, do not have to pay the return postage.
Item missing or incorrect
When you (the buyer) get the shipment, if you discover that some of the things are missing from your purchase or that we gave you the wrong items, please save all of the items in their original packaging. Weigh everything along with the package, then take some pictures of everything and transmit them to us. Please get in touch with us within seven days of receiving the package. When we receive your email, we will look into the situation. If this is the case, we will send you the item that is missing or the appropriate item (sometimes you may be requested to return the incorrect item). If you received the wrong goods, please send us the following proofs: the images or footage of the wrong thing (s). The images, recordings, or screenshots demonstrating the flaw in the defective product (s).
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