When will we receive the return shipment, please?
We will email you to let you know that we have received your return shipment as soon as it arrives at our facility. The amount of time it takes to receive the returned products varies depending on your address.
Who pays the shipping costs when an item is returned?
The customer coordinates and deals directly with the carrier, and we will cover the actual cost of sending the returned item if the product is defective. Please get in touch with customer support right away if you received a damaged or incorrectly packaged item so we can fix the problem. Every purchase should be exactly what was expected and delivered. We will cover the cost of return shipping in this scenario.
If you are returning numerous goods, please ship them all back together to ensure free returns on all of them. You may be required to pay an extra shipping fee if you return the items one at a time. If a consumer is dissatisfied: This situation arises when the customer purchases the incorrect thing, the item is inappropriate, or the customer no longer likes the item. In this instance, the buyer is responsible for covering the real shipping costs. Only products in their original state with the manufacturer's label are accepted for returns.
RENEWAL POLICY
Customers may only request refunds from Rablove in the following circumstances: The items that were sent did not match the product details listed on the Rablove Shop website. The producer distributed faulty products. Due to shipment delivery, the item has been damaged. Not more than 10 days after the delivery date are allowed for the products to be opened and examined. The Rablove Shop's warranty paper should be peeled off.
When will your money be returned?
Please give the appropriate department 3 business days to review the returned item once we get it before we decide whether or not to provide a refund. Your purchase will include an email with the decision. Please wait 3-5 business days to get your refund if you are authorised for one. Your original credit card or payment method will automatically get your refund.
What should you do if you encounter any issues?
Please contact us for better guidance if the merchandise is flawed or you have still not received your refund. Please inform us as soon as you can. The Rablove Shop's sales and refund guidelines must be followed in order to grant refund claims.
Errors and inaccuracies are fixed.
The material on the website can be incomplete or outdated, as well as include typographical or factual mistakes. Therefore, Rablove retains the right to make any changes or updates to the content at any time with or without prior notice in order to remedy any mistakes, inaccuracies, or omissions (including after you have submitted your order). Please be aware that such mistakes, inaccuracies, or omissions might apply to the availability, price, or other details of the product. Any inconvenience this may create is regretted. If you're not totally satisfied with your purchase, you can return it within 10 days of the order date in its original packaging with the original receipt, as long as you follow all other requirements of Rablove's return policy. For more details, kindly refer to that rule in its entirety.
PAYMENT
We run a normal authorization check on your payment card after receiving your order to make sure there are enough funds to complete the transaction. Once your card has been authorised, a charge will be made. The money deducted from your card will be viewed as a deposit against the cost of the items you want to buy. The funds provided as a deposit shall be used as consideration for the value of the items you have purchased, as mentioned in the confirmation email, once the goods have been sent and you have received an email confirming it.
Cancellation Policy for Orders
If you need to cancel an order after it has been placed, you must do so within two hours of the purchase by replying to the email we sent with your order confirmation or sending an email to Contact Email. You will receive a 70% refund of the entire purchase price in this scenario. Please be aware that, because of our automated, real-time order fulfilment systems, the window of opportunity for cancellations or revisions is quite small. Therefore, we won't be able to cancel your purchase if it has been placed for more than two hours or is in the "processing" or "shipping" stage.
Online Shop Conditions
By agreeing to these Terms of Service, you warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted us permission to let any of your minor dependents use this site. By using the Service, you agree not to break any local laws (including but not limited to copyright laws) or use our goods for any unlawful or unauthorised purposes. No worms, viruses, or harmful programmes may be sent by you. Your services will be immediately terminated if any of the terms are broken or violated.
Information's accuracy, completeness, and timeliness
The accuracy, completeness, or currentness of the information provided on this site is not guaranteed by us. The content on this website is given for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, full, or up-to-date sources of information. Your use of the information on this website is at your own risk.
There may be old data on this website. Information that is historical is unavoidably out of date and is only offered for your reference. Although we retain the right to change the material on this site at any time, we are under no obligation to do so. You acknowledge that it is your duty to keep track of updates to our website.
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