What is the shipping cost?
AVERAGE SHIPPING COST:
The price of our regular shipping starts at 5.95 US dollars and will fluctuate by a fixed amount of.3 US dollars based on the actual number of products and weight that are ordered.
SHIPPING FOR FREE POLICY:
We will offer a free standard express shipping service for purchases with an order value over $40 US.
How do I follow my order?
We will send you an email as soon as your order has left our warehouse to let you know it is on its way. The email address must be typed in accurately when placing the order because this email will also contain your tracking number. With this page, you may monitor your package: Enter the courier number to inquire on the website.
Will I be required to pay import taxes and customs fees?
Maybe. After the package reaches its destination country, local customs agents will assess any customs or import charges. The recipient of the package is responsible for covering these costs. Customs charges and import tariffs are not included in the price of the items you bought. Sadly, we are unable to provide you with particular tariff prices due to the fact that each nation has its own customs laws and fees. The courier may return the products to DGTRY if you decline to accept the delivery fees on the things you've ordered. If this occurs, your order will be sent back to us. Although you will receive a refund, the shipping fees you paid are not covered. Bin Estrella GmbH, Pallaswiesenstraße 180, 64293 Darmstadt, Germany; Company No. 064110000; Address
Return procedures
RENT AND EXCHANGE
Thank you for your purchase Email Our online store offers distinctive fashion items created by our own independent designers and supported by durable production methods. Before packing, our QA team members verify each product to guarantee the highest level of client satisfaction. It is simple to swap or get a refund if you are not completely happy with your purchase. Please follow the directions and submit a return or exchange request on your order page, and we'll do our best to accommodate you.
SIMPLE EXCHANGES
Do you require a different style, colour, or size? As long as it is in stock, you can swap it without any problem.
QUICK REFUND
Please note that no addresses on the package may be used as the return address. No refunds or exchanges will be made for returned packages without an authorised return address from customer support professionals.
Policy on Returns and Exchanges
Products may be returned to us. Consumers have seven days from the time they receive the merchandise to request a refund. Purchases (excluding products on sale) may be exchanged or returned within 15 days after the delivery date. Things must be brand new, undamaged, and in their original packaging with all of the original labels. Furthermore, make sure that the box contains all of the contents. If not, no refund will be given, and the customer is liable for all costs. Consumers won't be charged for restocking when they return an item. The cost of return shipping is borne by the buyer. Products that don't fit these requirements won't be taken back.
NOT ELIGIBLE FOR RETURNS ON PURCHASE
Final sale merchandise cannot be returned or exchanged. Food, flowers, newspapers, magazines, and other perishable items are not eligible for returns or exchanges. Only if a product is flawed, damaged, or the wrong one can it be exchanged or returned. After filing the online return or exchange request, you must email us a photo demonstrating the issue or defect.
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