Important Notice
Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided by our customer service. Please make sure you don't include non-justvigors items in your return package by accident. We will not be responsible for sending those items back to you. We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of return tracking number when shipping back your returns.
Return address and refund
You will need to send your returning products to our warehouse. Please contact us via email and provide the necessary information. Please DON'T return your package to any address indicated on the shipping label of the package received; we cannot be held responsible if packages are returned to the wrong address. Refunds will be processed within 24 hours after we receive your package. The refund will be issued to the original payment account that you used to pay for the order. Please be noted that the original shipping fee and insurance fee are non-refundable. We will notify you by email immediately after completing the refund operation on our side. The specific refund arrival time will be determined by the speed with which PayPal or your bank processes payments.
Payment
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, Discover, JCPenney, and Diners Club for credit cards.
Do you charge tax?
No, we do not collect sales tax on our products.
Shipping
Where do you ship to?
We can ship worldwide. But we mainly ship to the United States.
What shipping method do you use?
For shipping to the United States, we use Royal Mail.
How much does shipping cost?
Orders up to $69.99 qualify for Standard Shipping at a cost of $7.99. On orders of $79 or more, standard shipping is free. We charge shipping costs based on the order amount, starting at $14.99 for expedited shipping.
How long does shipping take?
After the customer has successfully paid, we will immediately start processing the order before shipping. This process usually takes about 1–5 days. When the package is shipped out, standard shipping usually takes 9–12 days to be delivered. Expedited shipping usually takes 6-9 days to be delivered
How long does processing take?
We try to ship as quickly as possible after receiving payment. In normal circumstances, it takes between 1 and 5 business days to process an order.
Tracking
Can I track my order?
Yes! You can track your order on our website using your tracking number: https://www justvigors com/pages/order-tracking
What if Royal Mail says they've delivered my order but I can't find it?
We're sorry, but all we can do is suggest you check with family, roommates, neighbors, building security, etc. Anything shipped in good faith and reported as delivered is not our responsibility. Please check with your local post office if you still can't find your package.
Size
How is your size?
Our apparel and shoes are normally EU sizes. Our various product detail pages include a number of precise size charts. Please refer to the size chart carefully before choosing a size.
Returns
What should I do if I change my mind once I’ve received my purchase?
Please get in touch with us using the email address provided below or the website's Contact Us button. We are happy to accept products back, provided they are in their original packaging and unworn and undamaged. Please be aware that before we can issue a refund to you, we must first receive the product. You will also be responsible for paying the return shipping fees.
What do I do if the item I bought doesn't fit?
Please get in touch with us using the email address provided below or the website's Contact Us button. We do urge that you verify dimensions carefully before buying so we will deal with this on a case by case basis. Clothing is measured by hand, as stated in the listings; therefore, a slight deviation from the chart is possible. We will make every effort to help you, whether it involves an exchange or return. Our aim is for you to be happy with your purchase and have a satisfying shopping experience.
For More Info: https://fortyreviews.com/justvigors-clothing-reviews/