Shipping：
Depending on the method you select, shipping time may vary. Orders exceeding Rs. 22,535.83 qualify for free shipping. 35 business days for postal shipping. 35 business days for express shipping. The nation or area determines the ultimate shipping price. We work with FedEx, UPS, DHL, and USPS.
Delivery：
Please pay attention to the shipment update, and when you receive your package, don't hesitate to let us know how you feel. All shipments to Canada and the United States are delayed due to the strong demand and ongoing Covid-19 difficulties. All over-sea shipments are now experiencing a delay, which is regrettable. Although it will take longer, every shipment will arrive. Contact customer service for a refund or other options if you have any more queries about the shipment delay.
Policies on cancellations
If you cancel your order within 24 hours of placing it, you will receive a complete refund. If you decide to cancel the order, please use the Contact Us page to issue an assistance ticket. A 10% cancellation fee is charged for purchases that are cancelled after 24 hours of purchase but prior to shipment. Order cancellation requests that have already been mailed out will not be honoured by us.
Return/Exchange
Although we have strict quality control procedures in place to guarantee that every product we send is in pristine condition, requests for returns or exchanges are sometimes necessary. We advise opening your shipment right away to check it. Please get in touch with us right away if there is ever a damaged, missing, or wrong item in a box so we can fix any issues.
Return/Exchange Guidelines
Please adhere to the following recommendations to make return or exchange service as simple as possible: To get a return or exchange authorization, return address, and time frame for doing so, please get in touch with our customer care. Without prior authorization from customer support, we cannot accept returned packages. We will only accept return requests if there are issues with the quality of our items. And as there will inevitably be some colour and size variations, kindly accept this. Any goods being returned must be in unused, unwashed, original condition, with all tags still attached, and with the protection strip on the pants intact. Items that have evident signs of usage, such as stains from perfume, deodorant, or similar products, may be refused.
To avoid paying taxes on your return, send it through the mail and include the completed return or exchange authorization form. Customers are responsible for any items lost or damaged in transit, so be sure to retain a record of your tracking number for future use. Please be aware that we cannot accept packages that have been sent to the return address. Within seven business days of receiving the returned package, we will arrange an exchange or refund through email and notify the customer. The return policy for EU customers will follow local law in the EU.
When I place an order online, what happens?
You will get an email immediately after making a purchase that confirms your online order, the method of shipment, and the total amount that will be charged to your credit card, assuming that you supplied a working email address during the checkout process. Please be aware that we pre-authorise the full amount of your order when you place it in order to verify your credit card and that your credit card will be charged three days later. You will be given a full refund for the unavailable product if its availability changes after your credit card has been charged.
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