Return Requirements:
Items that can be exchanged, returned, or given a refund within 30 days of purchase must meet the requirements listed below: The website's description of the product does not match the colour or design model of the actual item. Items that are defective arrive broken, dirty, or damaged. You get a product with flaws or other quality problems. (Such a product will be subject to extra restrictions and may only be returned in line with the return policy for faulty items.) For orders purchased during specific offers or promotion events, a complete return and reimbursement is required. A partial return or refund will not be allowed; you must return all the reduced items you purchased.
Please make sure the product you are returning is in sellable condition and that the original packaging is present and undamaged. No stains or damage to the merchandise Within 30 days after delivery, the item must be kept unused, unwashed, and unworn. Product tags are all present. All the original tags are still attached and in sellable condition. If you encounter any of the aforementioned circumstances, get in touch with our Support Center as soon as you can. Within 30 days of receiving the item, you may notify us if you decide you no longer desire it for any reason and receive a prorated refund of the item's cost.
Items that you are unable to return
Under the aforementioned circumstances, we will not accept returns. Items marked "final sale" cannot be returned. Items that have been cleaned, worn, used, or mistreated fall outside of the 30-day warranty window. After making the online return request, you must email us a photo demonstrating the issue or defect. Refund Procedure: E-mail Us: Contact us and let us know the item(s) and why you want to return them.Suggestions: In the event of quality problems, qualified suggestions will be provided.
THESE ITEMS HAVE BEEN SENT:
Send the item(s) through your local post office in their original packaging. Refund or exchange: As soon as we get your delivery, we will begin the refund or exchange procedure in accordance with our return policies. Within a week, a refund will be issued to your original payment method.
Return Requirements
Within 30 days after the day you get your order, kindly get in touch with us. Swimwear and lingerie are excluded from returns and exchanges. Items being returned must be brand new, unopened, and in their original packaging. Items that have been used, damaged, washed, or changed in any way cannot be returned. Without our return staff's approval or a "go" signal, we do not accept returned products that are sent back directly. Please confirm returns with our personnel before submitting them. Your money will be reimbursed to you after the returned item has been received.
Any costs not paid to Dreamlightyou.com are not refundable, reimbursable, covered, or in any other way the responsibility of Dreamlightyou. Included in this are any VAT or customs taxes, as well as any return shipping fees you could pay throughout the refunding procedure. Refunds are given in the same manner as the original payment method used to place the order. You will get a confirmation email after your refund has been processed. We do not offer freight-to-collect (FTC) service for returned items. The returned packages' shipping fees are not reimbursed.
Return shipping and address fees
Please be sure you receive the precise address for the return by getting in touch with our after-sales customer support. All shipping costs are the responsibility of the purchaser. Shipping costs for a return or exchange are included in this. The cost of shipping is not refundable. To verify the precise return shipping cost, kindly get in touch with your neighbourhood post office. We advise using the least expensive registered airmail option that is offered.
Online Shop Conditions
By agreeing to these Terms of Service, you warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted us permission to let any of your minor dependents use this site. You are not permitted to use our goods for any illegal or unauthorised purposes, and you are not permitted to use the service to violate any local laws (including, but not limited to, copyright laws). You may not send any worms, viruses, or malicious programmes. Your services will be immediately terminated if any of the terms are broken or violated.
Information's accuracy, completeness, and timeliness
The accuracy, completeness, or currentness of the information provided on this site is not guaranteed by us. The content on this website is given for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, full, or up-to-date sources of information. Your use of the information on this website is at your own risk. There may be old data on this website. Information that is historical is unavoidably out of date and is only offered for your reference. Although we retain the right to change the material on this site at any time, we are under no obligation to do so. You acknowledge that it is your duty to keep an eye on our site.
goods and services (if any)
Some goods or services could only be accessible online via the website. These goods or services could be in short supply and are only returnable or exchangeable in accordance with our return policy. We have done everything we can to appropriately represent our products. The accuracy of any colour seen on your computer monitor cannot be guaranteed by us. We reserve the right, but are under no obligation, to restrict the sales of our goods or services to any one individual, community, or legal system. On a case-by-case basis, we may use this privilege.
We have the right to set a cap on the number of goods or services we provide. All product descriptions and prices are subject to change at any moment and without prior notice, at our sole discretion. We reserve the right to discontinue sales at any time. Any offer made on this website for any good or service is void where prohibited. We make no promises as to whether the quality of any goods, services, details, or other materials you buy or get will satisfy your needs or requirements, and we make no guarantees that any mistakes in the service will be fixed.
Billing and account information accuracy
Any order you place with us may be rejected by us at our discretion. We have the right to restrict or revoke the number of purchases made per person, per household, or per order. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. If we have to amend or cancel a purchase, we may try to reach you at the email address, billing address, or phone number you gave us when placing the transaction.
Orders that, in our sole discretion, appear to have been placed by dealers, resellers, or distributors may be restricted or prohibited. For all purchases made at our shop, you promise to supply true, current, and comprehensive account and purchase information. In order for us to complete your transactions and get in touch with you as necessary, you agree to immediately update your account and other information, including your email address, credit card numbers, and expiration dates.
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